Production and Orders
Every piece is lovingly designed, pattern cut, sewn, packaged and sent by me, Bea from my Studio in Bristol. Each piece takes around half a day to make and are all customisable so you know you'll get your perfect fit and you'll be wearing something so personal to you. It's so important to me to practice slow fashion and never falter on design or quality.
This means that I can only accept a certain amount of orders every fortnight and your garments will take up to 21 working days (not including bank holidays or weekends!) to get made up, packaged and few days to be sent- it will be worth it! If you any specific requests or would like a custom Beasha piece (for example a piece made in one of the other fabrics or with alternative sleeves/length) then please email firstname.lastname@example.org.
As each piece is made-to-order, returns are different from the usual (fast) Fashion Industry standards. I cannot offer a refund on made-to-order items, however I will do anything I can to make sure you love your new piece so if you're in anyway dissatisfied, drop me an email within a week and I can offer further alterations or discuss more options with you.
If you have purchased a generic size garment (S,M,L etc), I will be happy to exchange or offer a store credit note if you are unhappy with your item within 7 days of receiving the item.
All items are returned at your own cost through a Tracked service and must be in perfect unworn condition.
Please make sure you fully understand the How To Measure page and Sizing Guide before placing a custom-sized order.
These pieces are special so I send everything Hermes Tracked as soon as they're made (if ordering from the UK). You'll receive an email once your parcel is sent with a tracking number. Once the parcel is sent, it is in the hands of the postie so I can't accept responsibility for any delays or problems after sending, including lost packages.
If you'd really love something for a specific date please drop me an email on email@example.com and I'll try my best to accommodate.
I also ship Tracked internationally and this can take from 7-21 working days to be delivered (especially due to Covid as some countries are still experiencing delays). International orders will also receive a dispatched email with the tracking number.
UK: 1-3 working days
Europe: 3-15 working days
International Rest of World: 7-21 working days
Shipping Rates: (depending on weight)
Tracked and Signed 48 Hour UK: from £5-£8
Tracked Europe: from £15-25
Tracked Rest of World: from £25-£35
Please note that if you are ordering from a country that is NOT in the UK, you may have to pay custom fees or local taxes on top of this, which differs depending on the country - this is in the hands of the customer to pay.