Refund policy

Returns

If you have purchased a standard size, we are happy to offer a refund, exchange or store credit if you are unhappy with your item. Please contact us within 14 days of receiving your order.

We cannot offer refunds or returns on custom-sized items. However, if you're in any way dissatisfied with your piece, please email us within 7 days of receiving it and we can discuss the options available.

Sale items, one-offs and samples are non-returnable.

Items returned for an exchange or refund must be sent back at your own cost using a tracked service and must be unworn and in their original condition.

International returns must be clearly marked as RETURNED GOODS with the correct customs information to avoid unnecessary import charges. Any customs charges incurred as a result of an incorrectly declared return may be deducted from your refund.

Customers are responsible for the cost of returning the original item. For exchanges, we will cover the cost of sending the replacement item to UK customers only.

Please make sure you have read our How to Measure page and Sizing Guide carefully before placing a custom-sized order.